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Reducing paperwork and driving efficiencies for you and your clients

At HUB24, we’re committed to constant innovation that empowers you to deliver better outcomes for your clients.

Over the past few months, we’ve launched a range of platform enhancements designed to drive efficiencies, improve transparency and give you greater flexibility in how you service your clients. Some of the tools that enable this include our Online Tax Deduction tool and enhancements to Withdrawal capabilities to provide you and your clients with same-day payments for Super and Pension accounts.

With the successful launch of these capabilities, we are phasing out manual processes to reduce paperwork and increase processing efficiency.

What does this mean for you?

From 31 May 2023, we will no longer accept signed paper forms for Super/Pension withdrawals and Tax Deduction Notices.

We request that all withdrawals for Super and Pension accounts be submitted via the platform rather than paper-based forms. Additionally, we will require all NOTIC (Notice of intent to claim) be submitted using our Online Tax Deduction tool.

We’re here to help

If you have any feedback or questions about these changes and enhancements, please contact your BDM or our Client Services team.

Return to the Recent Platform Enhancements page.

Contact us via our form

Contact Us

Chat to your local BDM

Contact a BDM

Give us a call

Call: 1300 854 994

Disclaimer: The information on this website is produced by and on behalf of HUB24 Limited (ABN 87 124 891 685) and its subsidiaries (HUB24 Group). HUB24 Custodial Services Ltd (ABN 94 073 633 664, AFSL 239 122) is the operator of HUB24 Invest (an investor directed portfolio service), promoter and administrator of HUB24 Super which is a regulated superannuation fund. The trustee and issuer of interests in HUB24 Super is HTFS Nominees Pty Limited (ABN 78 000 880 553, AFSL 232 500, RSE Licence No. L0003216).
The information on this website is general in nature only and does not take into account any person’s objectives, financial situations or needs. Accordingly, before acting on any information on this website, the viewer should consider the appropriateness of the information having regard to their objectives, financial situation and needs, read the HUB24 Financial Services Guide and the relevant disclosure documents, and seek independent professional advice before making any decision to acquire or hold a financial product. HUB24 Limited and its subsidiaries disclaim all liability for any loss suffered by any person arising from their reliance on, or otherwise use of this information.